FAQ's

How can I place an order on your website?
Ordering from Mah Rodrigues is simple! Just browse our collections, select your desired pieces, and add them to your cart. Follow the easy checkout process to complete your order securely.

What payment methods do you accept?
We accept various payment methods, including major credit cards, debit cards, and other secure payment options. Your payment information is treated with the utmost confidentiality.

Do you ship internationally?
Currently, we only offer shipping within Ireland. However, as our business grows, we plan to expand our shipping options and offer international delivery in the future. Stay tuned for updates!

Can I return or exchange my purchase?
We want you to be completely satisfied with your jewellery. Please review our Return & Exchange Policy to understand the process, eligibility criteria, and any associated costs.

How can I care for my silver jewellery?
Explore our Care Instructions section to learn about maintaining the beauty of your silver jewellery. If needed, you can also inquire about our Silver Care Service for professional care and restoration.

What if an item is out of stock?
Our jewellery is made in small batches to keep things special and reduce waste. If something you love is out of stock, don’t worry! Just get in touch with me, and I’d be happy to make a custom piece just for you.

How can I contact your customer service?
You can easily get in touch with me through the Contact page by sending me an email. I'm a one-woman business, so I might take a little time to reply, but I promise I’ll do my best to get back to you as soon as I can

Q: Do you offer gift cards?

A: Yes, we offer gift cards of various denominations. Gift cards are a perfect choice for letting your loved ones choose their favourite piece from Mah Rodrigues. Get in touch for more infos about it. 


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